Today’s businesses no longer rely on stacks of papers stored in filing cabinets. New tech tools have allowed brands to become more agile and efficient than ever before. If you don’t want to get left behind, your company should make the adoption of digital software a key priority. Whether you wish to save money with a B2B Gateway or automate data input with customer resource management software, there are plenty of tools that can make a big difference.
1. EDI
Electronic data interchanges (EDIs) help businesses manage a wide range of B2B tasks that would traditionally require a lot of paperwork. Data is transmitted between organizations covering items such as purchase orders, shipping manifests, and invoices.
By digitizing this information, companies are saved the hassle and expenses associated with organizing and distributing paper documents. Many EDI tools also allow for automated data entry that carries information between partners. This prevents manual data entry errors that often happen when information must be resubmitted by another organization.
By speeding up the transmission of purchase orders and other vital B2B reports, business cycles become more streamlined and efficient, ensuring that companies always have the third-party products they need.
2. ERP
Enterprise resource planning (ERP) software seeks to consolidate data entry for several different departments under one roof. For example, ERP modules may include categories such as finances and accounting, supply chain management (including management and order processing), and human resources.
ERP programs allow crucial data to be shared across departments. This eliminates the need for a double entry of key data. By ensuring that each department has reliable, up-to-date information, employees will be able to operate more efficiently, increasing productivity and reducing the potential for manual error.
3. CRM
Customer relationship management (CRM) software can go a long way in improving a brand’s relationships with its customers. Using data collected from prior customer interactions, this software uses data analysis to help sales teams improve sales and retention.
CRM will analyze all avenues that a customer has used to interact with the brand, including emails, phone calls, website visits, and more. Data analysis gives sales teams greater insight into their customers and a better understanding of the target audience as a whole. This in turn makes it easier to address the individual needs of each customer.
Conclusion
The right tech can completely transform the way you run your business. By implementing tools that automate mundane office tasks, reduce the risk of human error, and even streamline communications with customers and vendors, you will be able to maximize brand profitability like never before.